Web maintenance

Website maintenance — security, speed, reliability

Your website in safe hands. Regular backups, security patches, performance monitoring, and technical support — from 15 KM per month.

A website isn't a project that ends at launch — it's a digital product that requires continuous maintenance. Software platforms get updated, security vulnerabilities are discovered, content becomes outdated, and performance degrades over time. Without regular maintenance, your site becomes slower, more vulnerable, and less effective at attracting clients.

Autonoma.ba offers professional website maintenance for businesses in Bosnia and Herzegovina — from small trades with a simple presentation site to complex web applications with thousands of daily visitors. Our maintenance packages start from 15 KM per month and include everything you need for your site to run reliably, fast, and securely.

Maintenance isn't just a technical task — it's an investment in your online presence. A site that's always online, fast, and secure builds trust with visitors and Google. A site that's often offline, slow, or hacked loses clients and damages brand reputation.

Whether we built your site or someone else did — we can take over maintenance. First we audit the existing site, identify issues, and propose a maintenance plan tailored to your needs and budget.

Advantages

Why is website maintenance essential?

Security threats are real and growing. WordPress sites without regular updates are the #1 target for hackers. Outdated plugins, weak passwords, and missing SSL certificates open doors to attacks. Regular maintenance closes these gaps before they become problems — backup guarantees recovery if incidents do occur.

Google favors fast, secure sites with fresh content. A site that isn't maintained loses search rankings because performance drops, broken links accumulate, and technical SEO structure becomes outdated. Maintenance includes performance monitoring and optimization that preserves your Google ranking.

Technical support gives you peace of mind. Instead of frantically searching for a developer when the site goes down on Friday afternoon, you have a team that responds within 24 hours. A monthly package of 15 KM is less than the cost of one restaurant meal — yet it protects a business tool that brings you clients every day.

Features

What you get

Every feature is carefully chosen to deliver measurable business results, not just a good-looking design.

Backup

Automatic daily backup of the entire site — database, files, images. Backup is stored at a separate location. Fast recovery in case of problems — restore within an hour.

Security patches

Regular updates of CMS, plugins, framework, and server software. Security scanning for malware and vulnerabilities. SSL certificate monitoring and renewal.

Monitoring

24/7 uptime monitoring — notification within minutes if the site goes down. Performance monitoring — alert if the site becomes slow. Error log monitoring.

Technical support

Email and chat support for technical questions. Help with content updates, adding pages, resolving bugs. Response within 24 hours on business days.

Performance optimization

Regular database optimization, caching, image compression, CDN configuration. Core Web Vitals monitoring and improvements as needed.

SSL

SSL certificate installation, renewal, and monitoring. HTTPS enforcement, security headers configuration. Protection of visitor data and better Google ranking.

Use cases

Who is this service for

Presentation websites

Maintenance for companies with 5–15 pages. Backups, updates, monitoring, and support for content updates. Ideal for trades and smaller businesses.

Web shops

Priority maintenance for e-commerce — uptime monitoring, payment gateway updates, security scanning, performance optimization for peak seasons.

Web applications

Maintenance for custom software — framework updates, database maintenance, API monitoring, bug fixes, and feature upgrades by agreement.

Taking over third-party projects

We take over maintenance of sites built by other developers or agencies. Audit, migration, stabilization, and transition to our maintenance plan.

Our process

How we work

A transparent process from the first conversation to launch.

1

Consultation

A free conversation about your needs, goals and budget. We understand your business before we start.

2

Proposal & Planning

A detailed proposal with specification, deadlines and price. No hidden costs, everything is clear upfront.

3

Design

We create the visual identity and page design. Your feedback is key — we iterate until it's perfect.

4

Development

We turn the design into a functional product. We use modern technologies for speed and scalability.

5

Launch & Support

Deploy to production, final testing and training. We stay with you for maintenance and future upgrades.

Pricing

Website maintenance pricing

Maintenance packages start from 15 KM per month for basic maintenance of presentation sites. The Standard package at 35 KM/month includes backup, security updates, monitoring, and up to 2 hours of technical support. The Premium package at 75 KM/month offers priority support, performance optimization, and up to 5 hours of work per month.

Every website development package includes free maintenance during the initial period (1–6 months, depending on the package). After that, switching to a monthly maintenance plan ensures the site continues running flawlessly.

Individual changes and upgrades beyond included hours are billed by agreement. During free consultations, we analyze your site and recommend a maintenance package tailored to your needs.

Basic

from 15 KM/mo

Backup, security updates, uptime monitoring, email support.

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Standard

from 35 KM/mo

Everything in Basic + performance monitoring, 2h support, priority response.

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Premium

from 75 KM/mo

Everything in Standard + 5h work, SEO monitoring, 24/7 priority support.

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FAQ

Frequently asked questions

How much does website maintenance cost?+
Basic maintenance starts from 15 KM per month and includes backup, security updates, and uptime monitoring. The Standard package with technical support starts from 35 KM/month. Price depends on site complexity, technology, and required support level.
Do you maintain sites you didn't build?+
Yes. We take over maintenance of sites built by other developers or agencies. First we do a free audit — identify site condition, security risks, and recommend a maintenance plan. Migration to our infrastructure is included.
How quickly do you respond to issues?+
Uptime monitoring notifies us within minutes if the site goes down. The Standard package guarantees response within 24 hours on business days. The Premium package includes priority support with response within 4 hours, including weekends for critical issues.
What's included in backup?+
Daily automatic backup includes the complete database, all files (images, documents, themes), server configuration, and SSL certificates. Backup is stored for a minimum of 30 days at a separate location. Restore when needed takes less than an hour.
Does maintenance include content updates?+
The basic package includes technical support for content updates (text, images) within included hours. For regular content updates (blog posts, new products), we offer additional content management packages, or you can use a CMS for independent editing.
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