Integrations & API

API integrations — connect all your systems

We connect your website, applications, and business systems into one functional whole. ERP, CRM, payments, delivery — everything works together without manual work.

Modern business uses dozens of tools — website, CRM, ERP, email marketing, accounting software, payment gateway, delivery services. Problems arise when these systems don't communicate with each other. Employees manually transfer data from one system to another, errors accumulate, and information becomes outdated before reaching everyone who needs it.

API integrations solve this problem by connecting your systems to automatically share data. When a client places an order on the website, data automatically goes to the CRM, an invoice is generated in the accounting system, and the warehouse receives a notification — all in real time, without copy-paste work.

Autonoma.ba specializes in API integrations for businesses in Bosnia and Herzegovina. We work with REST and GraphQL APIs, webhooks, OAuth authentication, and custom middleware solutions. Whether you need to connect a web shop with a local ERP, integrate Stripe or PayPal payments, or synchronize data between custom applications — we have the technical knowledge and experience.

Integrations aren't just a technical task — we understand the business context. Before writing code, we analyze which data you need to share, in which direction, how frequently, and what happens when something goes wrong. Robust integrations include error handling, retry logic, logging, and monitoring.

Advantages

Why are API integrations key to your business?

Siloed systems cost money and time. Every hour spent manually transferring data between tools is an hour not invested in sales, marketing, or product development. Integrations eliminate this waste and ensure everyone in the company works with the same, up-to-date data.

Client experience improves significantly with integrations. Real-time inventory checks, instant order confirmation, automatic tracking information, synchronized booking appointments — all of this requires your systems to work as one organism.

Integrations enable scaling. When orders grow from 10 to 100 per day, manual processes become impossible. Automatic integrations scale with your business without needing additional employees for administrative tasks.

Features

What you get

Every feature is carefully chosen to deliver measurable business results, not just a good-looking design.

REST/GraphQL API

We develop and consume REST and GraphQL APIs. Documented, versioned endpoints with authentication, rate limiting, and error handling.

Payment systems

Integration with Stripe, PayPal, local banking gateways, and fiscalization. Secure payment processing with PCI compliance best practices.

ERP/CRM connectivity

Synchronization with ERP and CRM systems — customers, products, orders, invoices, inventory. Support for popular and custom business systems.

Third-party services

Integration with Mailchimp, SendGrid, Google Analytics, Facebook Pixel, delivery services, SMS gateways, and any service with an API.

Webhooks

Real-time notifications between systems. When something happens in one system, another updates immediately — without polling and delays.

Middleware and sync

Central hub managing communication between multiple systems. Data transformation, field mapping, conflict resolution, and audit log.

Use cases

Who is this service for

E-commerce integrations

Web shop connected to warehouse, accounting, and delivery service. Automatic inventory checks, invoice generation, and tracking number delivery.

CRM and marketing

Web forms and landing pages automatically create leads in CRM and trigger email marketing sequences. Segmentation and scoring based on behavior.

Accounting and fiscalization

Automatic invoice generation, fiscalization compliant with BiH regulations, synchronization with accounting software.

Multi-platform sync

Synchronization of products, prices, and inventory between web shop, marketplace platforms (OLX, Facebook Shop), and internal ERP.

Our process

How we work

A transparent process from the first conversation to launch.

1

Consultation

A free conversation about your needs, goals and budget. We understand your business before we start.

2

Proposal & Planning

A detailed proposal with specification, deadlines and price. No hidden costs, everything is clear upfront.

3

Design

We create the visual identity and page design. Your feedback is key — we iterate until it's perfect.

4

Development

We turn the design into a functional product. We use modern technologies for speed and scalability.

5

Launch & Support

Deploy to production, final testing and training. We stay with you for maintenance and future upgrades.

Pricing

API integration pricing

Integration pricing depends on API complexity, number of endpoints, data direction, and need for data transformation. Simple integrations (e.g., web form → CRM) start from 300 KM. More complex ERP integrations with bidirectional synchronization range from 1,000–3,000 KM.

We thoroughly test every integration before production deployment. We include error handling, logging, and documentation. After launch, monitoring ensures the integration runs reliably.

Integrations are often part of a larger project (website, custom software, automation). During free consultations, we analyze which integrations you need and provide a rough estimate.

FAQ

Frequently asked questions

Which systems can you integrate?+
We work with any system that has an API — REST, GraphQL, SOAP, or webhooks. This includes popular tools (Stripe, Mailchimp, Google) and local BiH systems (ERP, fiscalization, banks). If a system has no API, we look for alternative approaches like CSV import/export or middleware solutions.
How long does integration implementation take?+
Simple integrations with well-documented APIs take 3–7 days. More complex integrations with custom mapping, data transformation, and error handling can take 2–4 weeks. We define the exact timeline after analyzing API documentation.
What happens if one system goes down?+
We implement robust error handling: retry logic with exponential backoff, queue system for failed requests, alerting when integration fails, and fallback mechanisms. Data is never lost — it waits in queue until the system returns.
Do integrations affect website speed?+
No. Integrations run asynchronously in the background — the website doesn't wait for integration to complete. Users get an instant response, and sync with other systems happens in a background process.
Can you integrate a legacy system without a modern API?+
Yes. For legacy systems we use alternative approaches: database-level sync, file-based import/export (CSV, XML), screen scraping as a last resort, or middleware that periodically synchronizes data. We analyze options during consultations.
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