FAQ
Frequently Asked Questions
Answers to questions we most often receive from clients. If you can't find the answer, contact us or book a free consultation.
How much does a website cost?+
The price depends on the complexity of the project. Simple presentation websites start from 560 BAM (or 47 BAM monthly over 12 installments), while more complex websites with CMS and additional functionalities cost more. For an exact price, a short conversation about your needs is required.
How long does it take to build a website?+
A standard website is built within 2-4 weeks, depending on complexity and speed of content delivery. Web applications and more complex projects can take 1-3 months. The exact timeline is defined before work begins.
Can I edit the content myself?+
Absolutely. Business and Pro packages include a CMS (Content Management System) that allows you to independently edit texts, images and other content without technical knowledge.
What is included in the price?+
Each package clearly states what is included. Generally, you get design, development, responsiveness, basic SEO optimization, contact form and a certain period of free support. Details vary by package.
Do you offer maintenance after development?+
Yes, we offer monthly maintenance packages that include backup, security upgrades, monitoring and technical support. Also, each package includes free maintenance during the initial period.
How does SEO optimization work?+
All our websites are fundamentally SEO optimized — technically correct, fast, with proper heading structure and meta tags. For more advanced SEO activities (keyword research, content strategy, link building) we offer additional services.
Do you do integrations with other systems?+
Yes, we specialize in integrations. We connect websites and applications with ERP systems, CRMs, payment systems, delivery services, email marketing tools and other third-party services.
Can you create a multilingual website?+
Of course. Multi-language is available as an add-on or is included in the Pro package (up to 3 languages). We implement SEO-friendly multi-language with proper hreflang tags and separate URL structures.
What if I'm not satisfied with the design?+
We work iteratively with regular presentations and feedback. Before finalizing the design, you have the opportunity for revisions. Our goal is for you to be completely satisfied before we move to development.
What technologies do you use?+
We use modern technologies: Next.js, React, TypeScript for frontend; Node.js, PostgreSQL for backend. For simpler projects we use WordPress with custom themes. We choose the technology that best suits the project.
Can I get a blog on my website?+
Yes, the blog is included in the Business and Pro packages. For the Start package, the blog is available as an add-on. A blog is a great investment for SEO and building authority in your industry.
How is payment handled?+
Standard: 50% advance before starting work, 50% upon completion before launch. For larger projects, payment can be divided into multiple installments tied to milestones. Payment is possible by bank transfer.
Do you build online stores?+
Yes, we develop e-commerce solutions with product catalogs, shopping carts, online payments and fiscalization in compliance with BiH regulations. An online store can be a standalone project or integrated into an existing website. We support integrations with local payment systems and delivery services.
What does the collaboration process look like?+
The process has 5 steps: (1) Free consultation — we discuss your needs and goals. (2) Proposal — you receive a detailed specification, timeline and price. (3) Design — we create the visual identity with revisions. (4) Development — we build a functional product. (5) Launch — deployment, testing, training and support. The entire process is transparent with regular updates.
Do I own the website?+
Yes, 100%. Upon project completion and final payment, you own the complete source code, design, content and access to all resources. There are no hidden licenses, vendor lock-in or restrictions. You can change hosting, switch developers or sell the website — it's all yours.
What if I need changes after launch?+
We offer monthly maintenance packages from 15 BAM/month that include technical support and minor updates. For larger changes and new features, we work on a per-project basis with a clear proposal before work begins. Most clients stay in touch with us for years for ongoing improvements.
Do you work with companies outside BiH?+
Yes, we work with clients across the region (Serbia, Croatia, Montenegro) and the diaspora (Germany, Austria, Sweden, USA). Communication is in Bosnian, English or German. Projects are delivered remotely, with video calls and online collaboration tools.
How quickly do you respond to inquiries?+
We respond to all inquiries within 24 hours on business days (Monday–Friday). For urgent cases, contact us via WhatsApp or Viber where we usually respond faster. We schedule free consultations within 2–3 business days.
Do you provide hosting?+
We don't sell hosting directly, but we recommend providers and help with setup. Basic hosting starts from 100 BAM per year, and a .ba domain from around 50 BAM per year. We recommend providers with servers in Europe for optimal speed in BiH. Hosting and domain setup is included in the development price.
What if I'm not satisfied with the finished project?+
We work iteratively with regular presentations and feedback at every step. Before finalizing the design and before launch, you have the opportunity for revisions. Our goal is 100% satisfaction — if something isn't as you envisioned, we fix it until it's perfect. A satisfaction guarantee is included in every project.
Have a question that's not on the list? We'd be happy to answer.
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